At Kinvara Private Hospital, we are committed to minimising the risk of hospital-acquired infection (HAI) including MRSA for patients, visitors and staff.
We are also dedicated to sustaining high quality patient care and compliance with the Care Quality Commission (CQC) requirements and effective infection prevention and control practices. We understand the prevention and control of infection is a key component of patient safety and a critical indicator of the quality of services provided by our hospital.
All our medical staff at Kinvara Private Hospital are trained in infection prevention and control. Patients are all given individual rooms with private en-suite facilities before and after any treatment or operation and we have a high nurse-to-patient ratio, thereby ensuring patients are given necessary attention and standards of care and hygiene are achieved.
Our cleaning staff work to high specifications of hygiene and cleanliness and are available to respond to any need that may arise.
At Kinvara, we follow a strict and comprehensive room-cleaning regime between the discharge of one patient and the admission of the next.
At Kinvara Private Hospital our priority is to ensure that all patients are cared for in a way that is safe, effective and efficient. The aim is to provide excellent care, meeting the needs of each patient and ensuring high levels of patient satisfaction.
The safety of our patients, visitors and staff is of paramount importance and our governance systems are guided by one key principle – that quality matters. There is an active safety and quality programme in place across all services provided by Kinvara and this will be audited, and the outcomes monitored, at every level of the organisation.
We are also a learning organisation; supporting continual staff education and development, monitoring performance, listening to feedback from patients and service users and responding and improving when incidents occur or concerns are raised.
Clinical governance is a framework through which organisations are accountable for continuously improving the quality of services, safeguarding high standards of care by creating an environment in which excellence in clinical care will flourish.
At Kinvara Private Hospital we achieve this by:
- Ensuring effective risk management processes are in place to proactively minimise risks to patients, visitors and staff
- Continual assessment of the quality and effectiveness of care and service through audit and feedback from patients
- Promoting an open and learning-focussed safety culture
- Learning from errors to ensure improvements are implemented to reduce the risk of re-occurrence
- Sharing successes and celebrating good practice
- Staff at Kinvara Private Hospital are responsible for, and contribute to, good clinical governance. We do this through providing a high quality service, assessing our performance, responding to feedback, continually learning and improving and speaking out if there are concerns. We are all accountable for the quality of our own work and that of our teams and the clinical governance framework makes this much more specific.
Kinvara will follow the following guidelines and auditing processes:
- Clinical auditing
- Patient experience and complaints management
- Patient safety incident management
- Risk management
- Policy development
- Multidisciplinary team reviews